Last Updated: 5/23/2023

1. Introduction

Thank you for choosing Rodeo for your software as a service (SaaS) needs. This policy outlines our guidelines regarding refunds, returns, and exchanges for our SaaS products. By using our services, you agree to adhere to the terms and conditions of this policy.

2. No Returns Policy

As a provider of digital services, Rodeo does not offer refunds or accept returns for any of its SaaS products once a purchase has been completed. This policy is in place due to the intangible and irreversible nature of our software services.

3. Commitment to Customer Satisfaction

While we do not offer returns, we are committed to delivering high-quality SaaS products and ensuring customer satisfaction. If you encounter any issues, need technical support, or have questions about our services, please contact our customer support team at [email protected]. We are here to assist you promptly and address any concerns.

4. Cancelation of Subscriptions

If you are subscribed to a recurring billing plan for our SaaS products, you can cancel your subscription at any time. Canceling your subscription will prevent future charges, but it does not entitle you to a refund for previous payments. Please refer to our subscription cancelation policy for further details.

5. Subscription Renewal and Billing

For customers on a recurring billing plan, subscription fees will be automatically billed at the intervals specified in your subscription plan. If you wish to modify your subscription, please do so through your Rodeo account or contact our customer support team.

6. Changes to this Policy

Rodeo reserves the right to modify or update this refund/return/exchange policy at any time without prior notice. Changes will be effective immediately upon posting the updated policy on our website. Please review this policy periodically to stay informed of any changes.

7. Contact Us

If you have any questions or concerns about this refund/return/exchange policy, please contact us at:

Rodeo 600 California Street, San Francisco, CA 94108 [email protected]

8. Conclusion

By using Rodeo's SaaS products, you acknowledge that you have read and understood this refund/return/exchange policy and agree to its terms and conditions. If you do not agree with any part of this policy, we recommend not using our services.

Thank you for choosing Rodeo for your software needs.